Teamspeak client 3.3.2 and 3.2.1 same for server teamspeak server 3.9.1 & 3.11.0.īut still i got the same problem on all versions, bot is connecting to ts3 but on music So please help me out, i try already Ubuntu 18.04 & 19.10, and I try to solve this problem since 2 days and try to find some same issue on the forum, The thing is my bot is connecting fine to the teamspeak 3 server.īut then if i try to play uploaded music or a radio station the bot instantly disconnect. This is the only way our supporters have direct access to the affected products and can solve any problems.I got a problem with my Sinusbot, at the last 2 days i try to play music on my Teamspeak.
That's exactly why we refer customers who ask us for direct advice in Tweets, Facebook PN's or on Instagram always to our Live Chat. No, because our customer data is sacred to us - just like fast support. You'll be emailed, as well as notified in LiveChat, as soon as you have a reply! ☹️ No help via social media? Of course this would be decided by you.ĭefine your request exactly here and submit the ticket. You can then choose between a " No Speed-UP" and a " Speed-UP" ticket. To write the ticket, you can simply push the " Create Ticket" button. You will then be taken to a page where you can see all your previous tickets, as well as write new ones. Simply click on the logo at the top of the web interface The server or subject your request is aboutĪ detailed description of your problem (Since when has the problem existed? How often does it happen? What was changed on the server before?)
If live chat is not an option for you and you still want to report your problem to our support team? Then simply create a Ticket in your web interface! Just fill in the form with all the necessary information that is relevant for a solution of your problem. If one of your products is acutely affected, we will inform you about a malfunction via a symbol next to your product. Whether only your server is affected, a whole cluster or even the whole data center, you can easily find out in our Fault Reports where we provide exact information about current malfunctions and failures. However, we recommend the following procedure in order to enable a quick and uncomplicated use of your products. Your server won't start? Or are there problems that you can't solve on your own? No problem! We are here for you.
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